Professional Japanese Interpretation Services

Japanese Interpreter Osaka | Professional Interpretation & Translation Services

Privacy Policy

Osaka Language Solutions (hereinafter referred to as “the Company”) recognizes the importance of personal information entrusted to us by our customers. We consider its protection to be a fundamental aspect of our business activities and a social responsibility. We have established the following “Privacy Policy” and strive for the appropriate handling and protection of personal information.

1. Collection of Personal Information

When you use our services or make inquiries, the Company collects personal information, such as your name, company name, department, email address, and telephone number (hereinafter referred to as “personal information”), by lawful and fair means.

2. Purpose of Use of Personal Information

The personal information we collect will be used for the following purposes:

• To respond to inquiries, consultations, and requests from customers.
• To provide, operate, and manage our services.
• To contact you regarding quotations, invoices, and contract fulfillment.
• To provide information about our services, events, seminars, etc.
• To improve our services, develop new services, and create statistical data.
• To contact customers in emergencies.
• For other purposes for which we have obtained your consent.

3. Disclosure and Provision of Personal Information to Third Parties

The Company will not disclose or provide personal information to third parties without obtaining the prior consent of the customer, except as required by law. However, this shall not apply in the following cases:

• When the customer’s consent has been obtained.
• When disclosure or provision is required by law.
• When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the individual.
• When it is particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the consent of the individual.
• When it is necessary to cooperate with national organs, local public bodies, or individuals entrusted by them in executing affairs prescribed by law, and obtaining the consent of the individual might impede the execution of such affairs.
• When handling of personal information is outsourced to the extent necessary for the execution of our business (in such cases, we will impose strict management obligations on the outsourcing party and supervise them appropriately).
• When personal information is provided due to business succession through merger, company split, business transfer, or other reasons.

4. Management of Personal Information

The Company will maintain the accuracy of personal information and manage it securely by implementing information security measures. We will take appropriate steps to prevent unauthorized access, loss, destruction, alteration, and leakage of personal information.

5. About Cookies

Our website may use cookies to improve customer convenience and analyze website usage. Cookies are small data files exchanged between your browser and the server when you browse the website. This allows us to identify your computer, but it does not identify you personally. You can refuse the use of cookies or receive notifications when cookies are set by changing your browser settings. However, please note that some website functions may become unavailable in such cases.

6. Disclosure, Correction, Deletion, etc., of Personal Information

Customers have the right to request the disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of their personal information. If you wish to make such a request, please contact our inquiry desk below. After verifying your identity, we will respond appropriately in accordance with the law.

7. Compliance with Laws and Regulations

The Company complies with Japanese laws, national guidelines, and other norms applicable to personal information, and strives to protect personal information.

8. Continuous Improvement of Privacy Policy

The Company will continuously review and improve its initiatives regarding the protection of personal information. This policy may be revised as necessary. Any revisions will be promptly posted on this website.

9. Contact Information

For inquiries regarding our Privacy Policy, please contact us at:

Osaka Language Solutions, +81-80-4267-2185, or info@osakalanguagesolutions.com

Established Date: July 7, 2025 Revised Date: February 26, 2026